All purchases made through our website are FINAL. However, we do offer returns for products that are damaged upon arrival.
Knots and Arrows offers a 1 year warranty on all bracelets. You will be eligible for a replacement if your bracelet breaks within 1 year of your purchase. If your bracelet has broken, please send it back to us and we will gladly send you a replacement bracelet!
*We’ll send a confirmation email once your bracelet has been returned and your refund has been issued. Please allow 1-3 business days for refunds to be received once the return has been processed.*
Should one of these unfortunate incidents occur, please send us an email and we'll be HAPPY to help!