Free shipping on all USA orders of $50+

FAQS

FAQ's 

 

Why Knots and Arrows? 

During Becca's fight with cancer, two inspirational quotes encouraged our family along the way. Somehow these two mantras collided and the company name, Knots and Arrows was born. 
 
Knots: When you've reached the end of your rope, tie a knot and hang on. 
 
Arrows: An arrow can only be shot by pulling it backwards. So, when life seems to be dragging you back with difficulties, it's getting ready to launch you into something GREAT! 

 

How do I contact Knots and Arrows? 

You can email us at hello@knotsandarrows.com and we promise to reply within one business day. 

 

 

Can I design my own bracelet? 

Nope!  Becca is our lead designer and we are beyond happy with her designs.  We are certain you’ll love them too… but feel free to comment on our social media and offer suggestions.  You might just see something inspired by YOU in the future. 

 

E-Gift Cards 

Order Here! 

 

How do I use my gift card? 

Enter your card number at check out and you’ll be good to go! 

 

Shipping and Delivery 

When will my order ship? 

Estimated Shipping is 1-2 business days within the US, although that time can vary based upon the volume of orders received. Actual delivery time will depend on the shipping method you choose. Please reference individual items for the most accurate information. 

 

How much does shipping cost? 

All orders of $50 or more ship for FREE within the USA. Shipping costs will depend on your location & can be calculated at checkout prior to finalizing your order.  Expedited shipping times are available at an additional cost. 

 

My package is missing, what should I do? 

Send us an email STAT… we’d love to help you fix this issue ASAP 

 

I received the wrong item, what should I do? 

Please send us an email and we will make this right! 

 

What size are your bracelets?

Our bracelets are currently ONE SIZE FITS MOST but stay tuned for new designs COMING SOON that will offer more sizing options… and if you aren’t sure if a bracelet will work for you, check out our keychains and stickers! 

 

How do I care for my bracelets?

Since they’re made from swimsuit material, they are obviously okay to get wet! Wear them often and wash as you could a bathing suit anytime you feel inspired!   

   

What are Knots and Arrows bracelets made from? 

They are an epic combination of the softest swimsuit material and alloy metals made with love in our California studio. 

 

How do I return or exchange something? 

All purchases made through our website are FINAL. However, we do offer returns for products that are damaged upon arrival.

Knots and Arrows offers a 1 year warranty on all bracelets. You will be eligible for a replacement if your bracelet breaks within 1 year of your purchase. If your bracelet has broken, please send us your name, address, order number, and a picture of your damaged bracelet via email. We will gladly send you a replacement bracelet! 

Should one of these unfortunate incidents occur, please send us an email and we'll be glad to help!

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